What to do if You Don’t Receive Your Benefit Verification Letter

Whenever you apply for benefits of any kind, namely disability benefits from the Social Security Administration, you are supposed to receive a letter of verification and approval.  This letter is simply called a Benefit Verification Letter, and its purpose is to let a disabled individual know that they have officially been approved to receive benefits (money, insurance, retirement, supplemental security income, etc.)

What is the Benefit Verification Letter

A bit different than the Proof of Income letter, which is usually sent to individuals as documentation that they are indeed receiving Social Security related benefits, the Benefit Verification Letter basically gives a heads up to a disabled individual that a check is on its way to you.  The Benefit Verification Letter is a response to an application request for disability benefits.  It is usually a simple, standard form letter just announcing that you have been approved for benefits and when you can expect to see these benefits deposited into your bank account electronically.

What if You Don't Receive Your Letter?

Both the Benefit Verification Letter and the Proof of Income letter are expected to take ten days to arrive in the mail to you.  It is usually mailed to the physical address that Social Security has on file.  If by chance, you do not receive your Benefit Verification Letter in the mail, then you should contact the local office of Social Security Administration. 

  • You can call them at 1-800-772-1213 to check the status of your Benefit Verification Letter.  You can also ask them if they could either resend or simply just tell you when you can expect to receive your benefits.
  • It might be a good idea to make an appointment at your local Social Security office so that you can speak with a representative face-to-face.  Make sure that you have all of your supportive documentation with you so that you can show the representative copies of when you applied for the benefits and who you may have spoken to about the status.

Getting Help

If after that, you still feel as if you are getting nowhere, then you might consider speaking with an attorney for advice.  Be sure that prior to speaking with the attorney you have all of your information – for example you need to show verification that you were actually approved for the benefits that you are awaiting the verification letter on.  Without that proof, you may find yourself in murky waters.  Furthermore, you might consider having your attorney call up Social Security directly.  Sometimes if an attorney calls on your behalf you will find that what was once taking a long time, now moves more efficiently.

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